Contact Us

Questions about a product, order, delivery, return, warranty, or privacy request? Our customer-support team is ready to help.

Before contacting us

For faster assistance, include your order number and the email address used at checkout. For a damaged, defective, or incorrect item, include clear photos of the product, shipping label, and packaging. Never send passwords, complete card numbers, or card security codes by email.

Response times

We aim to answer as soon as practical during support hours. Complex delivery investigations, warranty reviews, or payment-provider inquiries can take longer because we may need information from a carrier, PayPal, or another service provider.

Returns

Please request authorization before sending any item. For approved returns, use the registered business address shown below after receiving return instructions. Parcels sent without authorization may be delayed or refused. See our Return & Refund Policy for details.

Business information

Legal name: Dongguan Yishengcai Trading Co., Ltd.
Unified Social Credit Code: 91441900MAKEFB8H82
Registered address: Room 1127, Building 1, No. 8 Tangxia Huayuan New Street, Tangxia Town, Dongguan, Guangdong, China
Website: www.yi-shengcai.com

The registered address above is the return address for approved returns. Please contact support for authorization and packing instructions before sending a parcel.